One of our Senior Migration Consultants Eugene Madu is dual-licensed as a registered migration agent in Australia and a licensed immigration adviser in New Zealand and he:
Attended Immigration College of the Australian Government Department of Immigration and Border Protection (DIBP);
Completed Post-Graduate qualification in Australian Immigration Law and Practice at Victoria University;
Completed Post-Graduate qualification in New Zealand Immigration Law and Practice level 7
Our Admin/Office Manager holds:
Bachelors of Arts/Laws and Master of Laws Degrees (LL.M)
One of our Senior Migration Consultants previously worked as a registered migration agent and he left the migration agency profession later in order to accept an offer from the Australian Government Department of Immigration and Border Protection (DIBP) to work as an immigration officer. In other words from working as an Australian registered migration agent to becoming an Australian government immigration officer for several years and now back to work as an Australian registered migration agent again and a New Zealand licensed immigration adviser. He is now utilizing his vast inside knowledge of the Immigration Department to assist so many clients to realize their dreams of calling Australia or New Zealand home. During his tenure of office within the Department of Immigration and Border Protection (DIBP), he worked in several sections of the Immigration Department in the following positions:
Key roles include:
Processing Australian citizenship applications, conducting and supervising citizenship tests.
Key roles include:
Processing applications for student visas, visitor visas, resident return visas, bridging visas and certificate of resident status against the relevant legislation and policy and making fair and reasonable decisions.
Answering questions from clients, migration agents and other stakeholders whenever they contacted the Immigration Department to enquire about the application processes for General Skilled Migration visas; Employer Sponsored visas; Business Migration visas; Spouse/Partner visa; Child visas; Contributory Parent visa; New Zealand Family Relationship visa, all kinds of Temporary Resident visas; Visitor visas; Resident Return visa and Citizenship application.
Answering questions from clients and migration agents about the government changes to immigration and visa policies whenever they phoned the Immigration Department.
Explaining the departmental themes, priorities, key strategic goals and objectives to clients, migration agents and other stakeholders.
Explaining the departmental themes, priorities, key strategic goals and objectives to clients, migration agents and other stakeholders.
Explaining the processes and procedures of lodging applications for all kinds of visas and citizenship whenever clients and migration agents phoned the Australian Government Department of Immigration and Border Protection (DIBP).
Regularly interviewing and managing clients who breached their visa conditions including clients who were unlawful and clients who had lodged a Ministerial intervention request;
Undertaking assessment of options including developing and implementing special strategies to resolve the immigration status of clients who were unlawful in Australia;
Undertaking case law assessments to determine whether or not unlawful clients were case law affected and expeditiously and rapidly moving clients’ cases to a resolution;
Dealing with visa and immigration non-compliance issues in order to enforce Australian immigration law. Therefore if you are currently unlawful in Australia or New Zealand, we know how to assist you resolve your immigration status regardless how long you have been unlawful for, so that you can have a peace of mind again.
Processing employer nominations and permanent visa applications and making decisions on the applications in accordance with the legislation and relevant policy.
Considering our immigration backgrounds, level of experience, skills and knowledge, our fees are substantially low and competitive. We charge flat fees with no surprise bills to come later.
If you are already living in Australia, we may still be able assist you with your immigration matters even if you do not have enough funds to cater for our professional fees as a result of significant financial hardships. Please note that conditions apply. If you are a Chinese client considering to study in Australia or New Zealand, please ask us details about our new Chinese unbeatable attractive “Super Student Package” specials.
At TurningPoint our key motivation on professional grounds is to:
Bring integrity to all our business dealings with clients;
Act in the best interests of our clients;
Provide the benefits of our knowledge and skills to our clients including understanding the limits of our knowledge and skills;
Display professionalism, exercise due care, efficiency, diligence including treating our clients with respect;
Not act in a manner that will bring the migration profession into disrepute;
Lodge a well documented and decision-ready application which will not only improve the processing times for all clients but could also improve the chance of a joyful immigration outcome for our clients;
Use our best knowledge, skills and extensive experience to assist our clients’ visa applications in order to achieve good outcomes;
Effectively assist genuine clients settle in Australia or in New Zealand and this provides us with the motivation to advocate strongly for and on behalf of our clients and to strive for our clients’ success in any immigration matters that we take on;
Be flexible to work until late in order to attend to clients with more urgent immigration matters. We thrive in this environment and our sound work ethic ensures that we are always striving to achieve the best outcome for our clients and work area. We have always been praised by our clients for our strong commitment to our work and our work outcomes.
Other factor that motivates us within the immigration industry includes the sense of professional fulfillment for a job professionally well done, along with the true sense of achievement and purpose derived from receiving appreciation from clients in recognition of the service or assistance we have provided.
We are competent because we know what we are doing.
We are diligent because we work on our cases as carefully and quickly as we can in order to meet the time-frames that our clients require including meeting the statutory deadlines.
We are prudent because we understand the importance of our clients’ cases to them and act in a timely manner.
We are efficient because we understand that an immigration consultant’s failure to meet their clients’ time-frames and the deadlines imposed by the relevant authorities could have a detrimental effect on the clients’ immigration matters and so, we take all reasonable steps to deal with our clients’ immigration matters in an efficient manner after we have received the required relevant information from our clients including securing our clients’ written lawful instructions to act on their behalf in their immigration matters.